Ein digitales Netzwerk aus leuchtenden blauen und orangefarbenen Sprechblasen, die durch Linien verbunden sind, symbolisiert Online-Kommunikation, SMS-API-Integration oder digitale Nachrichtenübermittlung wie eCall auf einem dunklen Hintergrund.
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SMS API for Professional Business Communication

We provide you with the essential SMS APIs. All interfaces, except for email, are available exclusively to our business customers. Activation is free of charge.

SMS API for business messaging via our Swiss gateway

Using our flexible and powerful interfaces, you can easily connect eCall to your applications, websites, or apps via the SMS API. Expand your business and web applications with reliable SMS functionality via the eCall SMS gateway.

We also provide developers with a wide range of sample applications as well as open-source code. Test your desired interface with all features for free here

HTTP/HTTPS Access

HTTP/HTTPS access allows you to send messages over the internet from any software. This means messages can be easily sent via this interface by calling a URL.

Furthermore, this method is particularly suitable as a solution for web programmers (using PHP, .ASP, etc.). Simply put, it functions like calling a webpage.

REST Interface

Send SMS messages reliably via our flexible and modern REST API. Ideal for individual messages and bulk sends.

WhatsApp Business API

You can use WhatsApp for communication such as customer service and marketing via the WhatsApp Business Platform of our certified WhatsApp Business Partner. And it’s fully GDPR-compliant. To do this, link your WhatsApp account directly to the Business Platform via the customer messaging software. During configuration, a unique WhatsApp API key is generated to connect your business account to the platform.

Email Interface

This interface can be activated for free and allows you to send a message directly via email to a mobile phone via text message, to a pager, to a fax (including file attachments), or to a phone (voice message). You can use any email program (MS Outlook, Gmail, GMX, etc.) for this without any significant effort.

WebService Access

Our Web Service access offers the ability to send messages to various call systems using standardized web methods.

SMPP access

This service provides access to the Short Message Peer-to-Peer (SMPP) interface for sending text messages. Additionally, the SMPP interface uses a standard protocol primarily designed to connect to Short Message Service Centers (SMSCs) for mobile phones. This direct connection enables, among other things, the rapid, simple, and reliable transmission of large volumes of messages.

Send SMS via the eCall interfaces (API) in 3 easy steps

1

Create a free account

Sign up here Open an eCall account

2

Select and activate the desired interface

Log in to your eCall account. In the navigation menu on the left, select “Interfaces.” Click on “Overview,” then click on the three dots next to the desired API under “Action.” Activate the interface.

3

Send and receive SMS

Call up the corresponding URL. Here is an example for the HTTPS API: https://url.ecall.ch/api/sms?username=maxmuster&password=s3cr3t&address=0041791234567&message=This is a test. Please note that your software must be able to call up a URL in order to send messages.

Our gateway’s unified SMS API simplifies your business communication

  • Quick and easy integration into your business application
  • Specifications: REST, SMPP, Web Service, HTTP/HTTPS, and Email
  • Code examples and various business features
  • No setup fees for any of our interfaces
  • Personal support from our team in Wollerau (SZ).
  • All services on our platform have a high global availability of > 99.9%
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Thousands of customers from a wide range of industries rely on eCall

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Kundenreferenz Logo UBS
Kundenreferenz Logo Pfister
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Kundenreferenz Logo SBB

Our comprehensive API is suitable for use in numerous applications

You can find plenty of additional information, documentation, and guides regarding our interfaces in the help portal.

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Text-to-Speech Messages

eCall converts written text into speech. The system calls the recipient and reads the message aloud.

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Email to SMS Service

Send and receive notifications directly using your usual email program

Symbol eines Smartphones mit einer blauen Sprechblase, die ein Informationssymbol (Buchstabe

SMS appointment reminders

Reduce the number of no-shows by up to 50% and boost your revenue.

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Inform and coordinate employees | Scheduling

Send important information quickly and efficiently via SMS to your employees.

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mTANs & OTPs for two-factor authentication

Send access codes, mTANs, and OTPs via SMS to your customers’ mobile phones.

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SMS alerts & monitoring

Send alerts in case of malfunctions: SMS to voice, email to SMS, and email to pager simultaneously or sequentially with acknowledgment.

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SMS contests

Sweepstakes with instant prizes, online contests, polls, quizzes, and surveys.

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Push messages to Threema

Send messages to users of the Threema messenger app: directly from your account or your email program.

Hear what our customers have to say about eCall

N47 AG

Jeremy Haas | Co-founder & Vice President of Engineering

“When it comes to SMS whether receiving, sending, processing, or forwarding this is the company to turn to. Plus, the value for money is great, and so is the support.”

What is an SMS API?

  • An SMS API is a software interface. Via a gateway, it enables the sending and receiving of text messages through programs and applications.
  • Since SMS communication infrastructures and the internet are not “automatically” connected, an SMS gateway is required to link providers’ networkswith the internet. Only then can text messages be delivered to the intended recipients and received in return.
Preview of the eCall product brochure: Enterprise Messaging Solutions (SMS, fax, e-mail, push or voice message)

Find out here what features
our gateway and SMS API offer

FAQ – eCall SMS Interfaces (API)

What SMS interfaces and APIs are available?

eCall offers various integration options:

– HTTP/HTTPS API – simple SMS sending via a URL call
– REST API – a modern and flexible interface for individual and bulk SMS
– WebService API – SOAP-based for system integration and process automation
– SMPP – high-volume SMS via a direct connection to the SMSC
– Email-to-SMS – sending and receiving SMS messages directly from any email client
– WhatsApp Business API – GDPR-compliant integration for customer service and marketing

Are there any test environments, sample code and tools available for immediate testing?

Yes. eCall provides sample apps and source code, and offers free API testing via the portal.

Does eCall support bulk messaging and individual SMS messages?

Yes, the APIs are designed for both individual and bulk messaging.

What is the service availability? And is there a 24/7 Service Level Agreement (SLA)?

Availability is > 99.9%; a premium 24/7 SLA (1-hour response time) is also available as an option.

Where are the systems located (data location)?

The systems are located in Switzerland (Equinix, Greater Zurich Area).

Is eCall compliant with the DSG and GDPR and ISO-certified?

Yes, eCall complies with the DSG (Switzerland) and the GDPR (EU) and is ISO/IEC 27001:2022 certified.

Is there an email-to-SMS feature (Outlook/Gmail etc.)?

Yes, the email interface can be activated free of charge and used straight away.

What typical use cases does the API cover?

e.g. appointment reminders, 2FA/OTP (mTAN), status/alert notifications, customer information, etc.

Does eCall also support WhatsApp, RCS and Threema as well as SMS?

Yes, in addition to the SMS API, WhatsApp Business and Threema push notifications can be used (RCS is also available on the website).

Is there a ready-made ServiceNow plugin for SMS notifications?

Yes, a free ServiceNow plugin is available in the Store (alerts, ticket updates, flows).

Where can I find the prices?

Information on prices can be found on the ‘Prices’ page; testing the SMS APIs is free of charge.




Erfahren Sie, wie unser SMS-Service in den verschiedenen Branchen zum Einsatz kommt.

We connect businesses with people. eCall ist der führende Schweizer Anbieter für die professionelle Geschäftskommunikation in allen Bereichen.

How can we help you?

Phone
+41 44 787 30 70

Fax
+41 44 787 30 71

Thank you for your interest in our WhatsApp Business API

  • Please fill out the web form. I will contact you by phone shortly to discuss the next steps. You are also welcome to contact me by phone at 41 44 787 30 70
Photo with Natalie Wieser, Omni-Channel Product Manager, F24 Switzerland

We are allways at your service

Martin Ulrich Senior Key Account Manager

Do you have any questions about eCall Business Messaging, need support for our service or would you like to receive a customised offer?