Send notifications about the current delivery status and pickup invitations via SMS and WhatsApp
Your customers will appreciate receiving delivery status updates and pickup invitations.
Your benefits with delivery status notifications & pickup invitations via SMS & WhatsApp
SMS notifications regarding delivery status and pickup invitations strengthen customer loyalty in the long term. Fast. Simple. Reliable. This keeps your target audience informed about the current status of their delivery at all times.
- Direct and Personal Customer Service
Good customer service is essential for success in today’s B2C market. A friendly pickup reminder is therefore an integral part of the online purchasing process. - More efficient delivery processes
By proactively communicating the delivery status of a shipment, you prevent customers from having to make inquiries about their delivery. Another positive benefit: you increase the efficiency of the delivery process and prevent wasted trips during delivery. - Better customer relationships
Additionally, many customers appreciate direct and prompt communication—especially when it comes to receiving precise information about an order and the delivery status.
eCall Tip
Enhance the convenience for your customers with SMS notifications about delivery status and pickup invitations. Supplement your ordering process with SMS communication and optimize your customers’ experience.
It’s that easy to send SMS notifications about delivery status and pickup invitations to customers with eCall
You can easily send notifications and pickup invitations directly from your application via the eCall SMS gateway. The following interfaces are available for this purpose: Email, SMPP, HTTP/HTTPS, or WebService. Enhance the convenience for your customers by keeping them updated on the status of their delivery. When communicating via SMS, you also benefit from higher engagement compared to email notifications. Your customers will appreciate it.
Furthermore, your customers appreciate pickup notifications because the person picking up the item doesn’t have to find out the exact location and time of pickup on their own. Additionally, since cell phones are a constant companion these days, this increases the likelihood that the pickup notification will actually be acted upon promptly. For both customers and sellers, this is an absolute win-win situation.
“When goods are received, the system forwards the relevant pickup data to eCall. Additionally, a message is then sent via SMS to the customer through an interface, notifying them that the goods are ready for pickup. This process is fully automated and is highly appreciated by customers. I am therefore truly glad to have found a simple solution.”
Yves Lampert, Shipping & Retail
Thousands of customers from a wide variety of industries rely on eCall
Application examples for reservation and booking confirmations
- Sending e-tickets (passenger transport, airlines, event organizers)
- Room confirmations (hotel industry, tour operators, tourism)
- Table reservations (restaurants, event organizers)
Industries that already use our solutions
Try it out for free. And if you have any questions, we’re happy to assist you personally.
Phone support
during business hours:
+41 44 787 30 70
Inquiries or support
via email:
Contact us
by fax:
+41 44 787 30 71
Areas of application for delivery status notifications & pickup notifications
- Online stores that ship products (fashion and electronics retailers)
- Service providers such as opticians, auto repair shops, etc.
- Order pickup notifications in retail and e-commerce
- Delivery status information from printers
