To consolidate confidential to critical information in one place, integrated fax and SMS solutions are also in demand in the energy and industrial sectors.
SMS and fax service for incoming and outgoing messages
eCall in action
The innovative premium dairy has replaced its server-based communication solution with the cloud solution from F24 Switzerland AG. Emmi now operates a highly available system at no additional cost. Additionally, users benefit from its ease of use. Users utilize the SMS and fax service for incoming and outgoing messages. The new solution is web-based and requires no software, additional infrastructure, or telephone lines. This allowed the company to dispose of two fax servers along with their ISDN cards and save on an additional ADSL connection.
Our Solution
“Consulting and support are always excellent, even for questions regarding operations. The transition to eCall went smoothly for users thanks to its simplicity and straightforward user guide.”
– Armin Roos, Team Leader Clients & Field Service
Scheduling service technicians via SMS
eCall in action
Our communication service supports the service dispatch team at ThyssenKrupp Aufzüge AG to efficiently handle service calls. The service dispatch team records these in software developed specifically for ThyssenKrupp. Upon entry, the service call is automatically transmitted to the service technicians via eCall. The technicians confirm receipt of the order via SMS as well. This confirmation is sent to the service dispatch team’s email inbox.
Our Solution
“In addition to the cost factor, it was important that the service be easy to manage. The web interface makes this possible. We were also impressed by the straightforward billing process. Unlike with other providers, we aren’t simply cut off here if the units happen to run out by accident.”
– Dominik Hug, Head of IT
You might also be interested in:
Smart SMS solutions boost industry and energy


Optimize your business communication with eCall
Learn from our product brochure how you can easily integrate our Business Messaging Service into your software solutions, CRM and ERP systems, or apps.
Learn how our SMS service is used across various industries.
We connect businesses with people. eCall is the leading Swiss provider of professional business communication across all sectors.
Try it for free. And if you have any questions, we’re happy to assist you personally.
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+41 44 787 30 71
