SMS Marketing: Communicate quickly and effectively with your customers
Get more attention from your target audiences! eCall offers you a wide range of options for customer communication via SMS marketing.
Create your SMS campaigns quickly and easily via the SMSup online platform
Our subsidiary SMSup, based in Fribourg, opens up completely new possibilities for promoting your offers via SMS, such as:
- Your special, promotional, and limited-time offers
- Your one-time sales
- Invitations to your events and much more
Set up your SMS marketing campaign here in 5 easy steps:
Try WhatsApp newsletters via our platform
In addition to SMS, we offer you a brand-new channel to connect with your customers.
WhatsApp provides you with direct, personal, and innovative access to your customers. Similar to email newsletters, it allows you to send messages to a large number of recipients simultaneously via our platform, including the option to add your logo, images, documents, or videos.
- Expert onboarding and platform setup.
- Creation and customization of your first WhatsApp newsletters.
- Data protection compliance with EU and Swiss law.
- Self-managed customer opt-in/opt-out via QR code/link.
- Comprehensive user and performance statistics.
Did you know that no other messaging medium achieves as much attention and interaction as SMS? The importance of SMS marketing is still largely underestimated by many companies! Stay one step ahead of your competition and benefit from rising sales figures through customer communication via SMS.
An SMS gateway lays the foundation for high reach and interaction rates. A simple and effective solution can be easily integrated into your existing IT infrastructure via interfaces. This gives you maximum flexibility.
Strengthen your customer relationships with SMS marketing
Take full advantage of SMS communication. Strengthen your customer relationships with newsletters, customer surveys, and polls via SMS.
eCall Tip: “Automated Birthday SMS via Standing Order”
Delight your customers with an automated birthday SMS via recurring order. This feature is free and very easy to set up. In your eCall account, click on “Send” and then select “Recurring Order.” The settings allow you to define any type of recurring order exactly according to your individual needs.
► Don’t have an eCall account yet? Then you can register here.
Key Facts About SMS Marketing
The high open rate and high interaction rate among recipients
make SMS messages the perfect channel for marketing activities.
We’ll show you how to use SMS marketing successfully.
That’s why the eCall SMS gateway is the ideal solution for you and not just for use in SMS marketing
- Easy to use and straightforward integration via interfaces into existing CRM/ERP systems for customer communication via SMS
- No additional IT infrastructure or software required
- Send and receive large numbers of SMS messages worldwide, quickly, and affordably
- Delivery capacity of up to 50 SMS messages per second
- Communicate with your customers/employees on the go, regardless of device
- High delivery rates, as no app is required to receive SMS messages
Here are the many ways you can use our eCall SMS Gateway
- Conduct effective and targeted SMS marketing campaigns
- Announcements of contests, products, or promotions
- Sending appointment reminders, delivery status updates, reservation confirmations, and much more
- Easy reporting with intelligent send and receive logs → in real time
- Protect customer accounts/logins from unauthorized access with two-factor authentication
SMS Marketing – some real-world examples from our customers
SMS contests
“Sending promotional emails is tricky and usually leads to our customers unsubscribing. Of course, we don’t want that. To promote our contest, we therefore want to notify our customers via SMS.”
– Paul Neumann, Pharmacist
To reach your target audience effectively, you can use eCall to run SMS contests and support your advertising campaigns. Participants simply send an SMS with a keyword or entry code to the short code 963.
Promotions via SMS, Special Offers & Product Introductions
“Anyone adding new products to their lineup wants to draw attention to them. Most of the time, a brief text is enough to grab people’s attention. After all, nobody reads the detailed email anyway.”
– Joachim Eckstein, Product Manager
Send a teaser via SMS with ‘short links’ that redirect to your website. This increases visitor traffic and piques the curiosity of more potential customers. Plus, you can present your new products more effectively on a website (video, interactive graphics, etc.).
SMS Marketing
“Because of ‘No Advertising’ stickers, we’re reaching fewer and fewer people in our target audience. Expensive direct mailings are barely noticed anymore and neither are email newsletters. Response rates are in the gutter! Couldn’t we also send ads to cell phones via SMS to get more reach and attention?”
– Veronika Feldmann, Marketing Specialist
The response rate for an SMS campaign is up to 100 times higher than with any other communication channel. On top of that, virtually every customer owns a cell phone. eCall offers you the ability to send SMS messages directly to your customers’ cell phones via APIs or a web portal. No app is required.
Marketing events
“We’re planning an open house. Since emails often get lost in the flood of information, we’d like to reach our customers via their mobile phones as well.”
– Karin Wagner, Marketing Assistant
98% of all text messages are opened! That’s why sending SMS for marketing purposes is more effective and personal. eCall offers various business solutions for sending SMS via the web.
Paolo Pappalardo
Sales Manager Business Messaging
[email protected]
T +41 44 787 30 70
Do you have any questions? As an eCall expert, I’d be happy to advise you personally.
I look forward to your message or phone call
