Send and receive fax online on the PC

Implement our fax solution in your business applications and software. You can also send faxes online with any e-mail program or fax via our web portal.

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Sending a fax online over the internet is just as easy as sending an e-mail

Fax as a technology may be old, but it is still relevant and indispensable in everyday business life. That’s why we host your fax solution and you save the expense of fax machines, additional phone lines, servers, paper and toner.

Communicate globally with your customers, suppliers, partners and employees. Online faxing is simple, audit ready and fast. We take care of your fax problems.

Sending faxes online by e-mail

This is how you send a fax by email:

  1. Create an e-mail with the recipient’s fax number followed by: (e.g. [email protected]).
  2. Add any file as an attachment. Click “send”.
  3. eCall transmits the message to the recipient’s fax machine. Afterwards you will receive a dispatch confirmation.

This is how you receive a fax by email:

  1. All fax messages arrive as an e-mail from eCall in your personal inboxThe message is attached as a PDF file. Open the file with a double click to view the fax.
  2. Save, manage and archive the faxes on your computer.

Fax directly via our web portal

This is how you send and receive a fax in our portal

  1. Send a fax: Go to ‘Send’ / ‘Fax’ in the portal. Write a message. If you wish, attach a file now. Click on Send.
  2. Receive fax: To receive fax messages, you can rent one of our reception numbers. You will find your messages clearly listed in the logbook.

With eCall, you can also send and receive fax messages directly on your computer using your web browser in our portal – no fax machine or phone line required. Your contacts can be uploaded in a CSV file to create groups.

Start faxing online in less than two minutes:

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Label swiss made software

eCall supports these file formats:

.DOC / .DOCX / .TXT / .RTF / .WRI / .DOK / .HTM / .HTML / .XLS / .XLSX / .PPT / .PPTX / .PDF / .JPG / .JPEG / .BMP / .GIF / .TIF / .TIFF / .PNG / .ZIP

The following files are ignored:

.VCF / .EXE / .P7S / .MSO / .EML

Please note:
► Graphics are automatically reduced in size to one page or page width.
► Max. 20 files and max. size 20 MB

These are your benefits with sending faxes online

Start faxing online in less than two minutes!

Illustration the advantages of eCall online SMS at a glance
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Own fax cover sheet

With this option, you can create an individual cover sheet with logo, matching fonts, images, graphics, etc., which fits your corporate identity. You can edit the cover page yourself using Word or as an HTML file.

High Privacy Fax

Send sensitive data such as financial information, bank information, patient information, etc. by fax using the High Privacy function. After transmission, the system overwrites the message so that it cannot be reconstructed. Only the connection data remains visible in the logbook.

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Icon eCall 24/7 Service Level Agreement Premium

Service Level Agreement (SLA) Premium

Your personal account manager will organise the resolution of any problems. You receive professional support around the clock via our eCall hotline.

Logfile delivery by e-mail

With the automated delivery of your logfiles via email you get an additional tool to control your fax communication. The data from the logbook can thus be archived cleanly and analysed in a more targeted manner.

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Preview of the eCall product brochure: Enterprise Messaging Solutions (SMS, fax, e-mail, push or voice message)

Optimise your business communication with eCall

Learn from our product brochure how to integrate our business messaging service into your software solutions, CRM, ERP and SAP system or apps without much effort.

Key uses of communication by online fax


Sending laboratory orders, documents, referrals and patient reports by fax.

Marketing activities

Sending promotional offers and product information to customers and partners.

Order processing

Purchase orders, order confirmations and sales contracts with customers, partners and suppliers.

Our price models

We offer different price models or individual terms. Let’s talk about a tailor-made offer to suit your needs. Have a look at our price overview

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Simply try it out for free. If you have any questions, we will be happy to assist you individually.

Telephone support
during office hours:

+41 44 787 30 70

Request or support
by e-mail:

[email protected]

by fax:

+41 44 787 30 71

We are allways at your service

Martin Ulrich Senior Key Account Manager

Do you have any questions about eCall Business Messaging, need support for our service or would you like to receive a customised offer?