Reservation confirmations and booking confirmations via SMS or WhatsApp
Make it as easy as possible for your guests and customers.
Offer reservation confirmations and booking confirmations. This way, you avoid them having to download an app.
Send reservation and booking confirmations quickly
and easily via text message to a mobile phone
Send reservation confirmations and booking confirmations via SMS or WhatsApp. After all, smartphones and mobile phones have become an integral part of everyday life. That’s why there are around 6 million smartphone users in Switzerland alone. Additionally, SMS messages command high attention and enjoy a high level of trust. Take advantage of this potential to enhance your guest or customer service.
- Table Reservations
To confirm the reservation, a confirmation is sent immediately to the guest’s mobile phone without delay. Furthermore, all relevant information, such as location and time, is conveyed in a clear and concise format. - Booking Confirmations & Reservation
Confirmations
Guest service is a top priority in the hotel industry, tourism, and the travel sector in general. Offer your customers the option to receive confirmation of a booking or reservation for a room, event, or package easily and directly via SMS. Furthermore, SMS messages reach your guests worldwide, regardless of Wi-Fi or internet connectivity. - Send Mobile Tickets via SMS
Send e-tickets via SMS. This saves customers the hassle of printing and ensures they always have the ticket on hand on their mobile device.
What our customers say about eCall
Eventon AG
Samuel Waeny | Project Manager
“Any company or team looking to send SMS messages can rely on eCall to ensure the messages are delivered, thereby improving the user experience for their platforms and services. After all, SMS allows you to reach people very quickly compared to email.”
eCall Tip: Reservation Confirmations & Booking Confirmations
Give your guests a choice! In addition to the traditional confirmation email, offer your customers the option to receive it via SMS. Each guest can decide how they’d like to receive their reservation and booking confirmation based on their personal preferences and needs. That’s guest service at its best.
Reservation and booking confirmations via SMS for greater guest and customer convenience
- Today, guests and customers appreciate the variety and choice of channels through which they can receive relevant information or confirmations. Especially when making bookings on the go, people often don’t have access to a printer. In such cases, an SMS with the confirmation or an e-ticket is a significant convenience.
- The 2018 Deloitte Report shows that mobile phone owners worldwide interact with their phones about 45 times a day. Furthermore, a 20 percent increase is expected by 2023.
- SMS also offers many advantages for you and your customers.
- Regardless of the type of mobile phone, SMS messages are always received and do not end up in the spam folder or a junk box like emails do. Furthermore, SMS messages are noticed more quickly and are usually read within 3 minutes of receipt.
- So make it as easy as possible for your guests and customers. Avoid requiring them to download apps first in order to communicate via mobile. An SMS also delivers your reservation or booking confirmation directly to your customers.
- SMS is therefore a fast, straightforward, and targeted solution.
Thousands of customers across a wide range of industries rely on eCall
Application examples for reservation and booking confirmations
- Sending e-tickets (passenger transport, airlines, event organizers)
- Room confirmations (hotel industry, tour operators, tourism)
- Table reservations (restaurants, event organizers)
Industries that already use our solutions
Try it out for free. We’re also happy to assist you personally with any questions.
Phone support
during business hours:
+41 44 787 30 70
Inquiries or support
via email:
Contact us
by fax:
+41 44 787 30 71
