Send reservations and booking confirmations by SMS

Make it as easy as possible for your guests and customers. Avoid them having to download an app. Send reservation confirmations & booking confirmations via SMS.

Illustration Reservation and booking confirmation

Quickly and easily send confirmation of reservations and bookings
by text message to a mobile phone

Smartphones and mobile phones have become an integral part of everyday life. In Switzerland alone, there are around 6 million smartphone users.
SMS enjoys a high level of attention and trust. Use this potential to strengthen your guest or customer service.

eCall Mockup animation Reservation & booking confirmations by SMS
  • Table reservations
    To confirm the reservation, a confirmation will be sent to the guest’s mobile phone immediately and without delay. All relevant information, such as location and time, is transmitted in a clear form.
  • Booking & reservation confirmations
    Guest service is very important in the hotel industry, in tourism and in the travel industry in general. Offer your customers the option to receive confirmation of their booking or room reservation, event or other arrangements, simply and directly by SMS. SMS reach your guest worldwide even if there is no WiFi or internet connection.
  • Send mobile tickets by text message
    Send etickets by SMS. There is no need for customers to print out tickets and they always have them at hand.
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eCall tip

Give your guests the choice! In addition to the classic confirmation email, offer your customers the option of having it sent by SMS. Each guest decides according to his personal benefit and need how he wants his reservation and booking confirmation. Guest service at its best.

Reservation and booking confirmations by SMS for more guest and customer convenience

  • Today’s guests and customers value the variety and selection of channels they can use to receive information or confirmations. Especially when it comes to bookings when you’re out and about, you often don’t have access to a printer. A text message with a confirmation or an e-ticket makes life much easier.
  • The Deloitte-Report 2018 shows that today’s mobile phone users interact with their mobile around 45 times per day. By 2023, they expect an increase of 20 per cent.
  • SMS offers many advantages for you and your customers.
  • Regardless of the type of mobile phone, SMS will always be received and will not end up in the spam folder or a junk box like emails. Similarly, text messages are noticed more quickly and are usually read within 3 minutes of receipt.
  • Make life as easy as possible for your guests and customers. Avoid having to download apps first in order for mobile communication to occur. An SMS delivers your reservation or booking confirmation directly to your customers.
  • Fast, straightforward and targeted.

Thousands of customers from
a wide range of industries rely on eCall

Customer reference logo Sanitas
Customer reference logo UBS
Customer reference logo Pfister
Customer reference logo University Hospital Zurich
Customer reference logo Migros
Customer reference logo SBB

Application examples for reservation and booking confirmations

  • Sending e-tickets (passenger transport, airlines, event organisers)
  • Room confirmations (hotel industry, tour operator, tourism)
  • Table reservations (restaurant, event organisers)

Simply try it out for free. If you have any questions, we will be happy to assist you individually.

Telephone support
during office hours:

+41 44 787 30 70

Request or support
by e-mail:

[email protected]

by fax:

+41 44 787 30 71

We are allways at your service

Martin Ulrich Senior Key Account Manager

Do you have any questions about eCall Business Messaging, need support for our service or would you like to receive a customised offer?