Business Features

Learn more about the additional options for our eCall Business accounts. Customise your solution to meet your individual needs.

Illustration von eCall Zusatzoptionen

These options are available

Individual needs meet a wide range of design options: With a business account, you have numerous additional options at your disposal. We offer these options exclusively to eCall Business account holders.

This allows our business customers to implement their solutions individually according to their wishes.

Icon eCall SMS Versand mit hoher Priorität

Send SMS online with top prioritisation

In addition to the higher priority given to business customers’ messages, you can also choose an even higher level. With SMS Top Prioritization, our system processes your messages at the highest internal priority. Routing is exclusively via Swiss top-quality providers. This guarantees that your important SMS messages reach their recipients fast, reliably and securely. This is essential, for example, in cases where text messages are used as part of two-factor authentication to boost access security.

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High Privacy

Activate our High Privacy function to send sensitive personal data as SMS text message, text-to-speech or fax. The professional solution is easy to use and offers complete data security. After sending, the system overwrites the message, preventing it from being reconstructed. Only the connection data remain visible in the log. This feature is an ideal add-in for situations involving confidential or critical content. 

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SLA Premium

SLA Premium provides support 365 days a year, 24 hours a day. The personal and professional hotline supplies assistance at any time. Your personal Account Manager rapidly and expertly organizes solutions to any problems. You are kept up to date with developments around the clock.

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VPN tunnel

A VPN tunnel is a further business feature  that provides you with maximum security in managing your account or sending orders. All communication is handled via these VPNs. We recommend this option for optimum security in data transmission.

Icon eCall Zusatzoption E-Mail Platzhalter

Placeholder | Wildchar

You can request activation of a placeholder. All email addresses at a company generally have the same format (for example, at Example Ltd it is ‘@example.ch’). By replacing the employee’s names with an asterisk*, a specific message can be sent out to all members of the company; e.g. by addressing the mail to *@example.ch , it is sent to all members of Example Ltd. Multiple domains can also be entered.

Icon eCall E-Mail Layout

White Labeling

We can design all layouts of e-mails sent to you by our system, such as status and error messages, confirmations of receipt, etc., according to your individual requirements:

  • Own header and/or footer
  • Free design of the e-mail content
  • No advertising in header and footer
  • Delete disclaimers from incoming e-mails

This feature is only available to business customers. We recommend this option if automatic processing of the e-mails (parsing) takes place.

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Log file delivery

The Send Log File business feature provides further options for professional monitoring and control of your eCall account. Logged data are easy to archive and can be analysed with more precision. Log files can also serve as a basis for invoicing your clients or customers. Log file transmission by email can be daily, weekly or monthly.

Icon eCall Microsoft Exchange Anbindung

Microsoft Exchange connection

For business customers, the Microsoft Exchange link is an optional add-in enabling them to send faxes using their Microsoft Exchange address book. No need to manually enter number@fax.ecall.ch every time. All employees can easily send files as faxes from their workplace. No waiting, no paper, no extra software.

Icon eCall Fax

Customising fax cover sheet

We offer business customers the option of customizing their fax cover sheet with logo, company fonts, graphics etc. that reflect their corporate design. The cover sheet is in RTF format and can be edited in Word. HTML format can also be used. 

Icon eCall Fax Massenversand im Auftrag

Mass fax mailings

Simply send us the document and the fax numbers, and we do the rest. Mass fax mailings are easy and fast. Our services: Receipt of list of numbers, PDF and parameters for mailing, test mailing for quality verification, assembly and preparation of the mailing, activation of the mailing using the Mass Fax Gateway, rapid mailing, definition of your desired mailing time, mailing log and separate invoicing.

May we advise you personally? We look forward to getting to know you!

Phone
+41 44 787 30 70

E-mail
info@ecall.ch

Fax
+41 44 787 30 71

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