The global security situation is currently dynamic and difficult to assess. We are affected by this in Switzerland as well: Will there be a blackout this winter if our power grid can no longer withstand the load? No one knows what might happen. That is why it is now more important than ever to be well prepared for critical events or emergencies.
Our solution helps you quickly and efficiently reach your customers with important information via SMS on their mobile phones. For example, during power shortages, tips on reducing household electricity consumption, or upcoming power outages.
How the emergency subscription service for sending SMS notifications works
Your customers, target groups, and members can independently sign up for and unsubscribe from your information service via SMS using a keyword. You can then send information via SMS to all registered subscribers either immediately or at scheduled times. You always have a clear overview, as you can manage your SMS services yourself online.
- SMS message for sign-up and sign-off: “START KEYWORD” and “STOP KEYWORD” to 963

Your benefits with the Emergency Subscription Service
- Self-service:
No administrative effort, as subscribers sign up and unsubscribe independently - Pricing:
SMS messages can be charged to the subscriber or offered free of charge
Notify your contacts quickly and reliably via SMS
SMS notifications are the easiest and fastest way to send important information to a large group. Even when an email or social media post can be created, SMS is still the most effective solution for achieving a strong impact.
- Cell phones are used constantly and are practically always present in everyday life.
- The open rate for text messages is very high
- You don’t need an internet connection to receive an SMS
93%
of the Swiss population owns a cell phone
90%
of messages are read in less than 4 minutes
98%
of text messages are opened by recipients
What are notification SMS messages
A notification text message is very similar to an alert, as the content must always contain important information. Commercial offers such as promotions, events, or similar have no place in a notification SMS. However, examples include notifications about technical issues sent automatically to technicians, or power outages, weather alerts, traffic disruptions, and important appointment reminders as well as the delivery of security codes such as OTPs (one-time passwords), mTANs for two-factor authentication, payment confirmations, etc.

Martin Ulrich
Senior Key Account Manager
Business Messaging
[email protected]
T +41 44 787 30 70
Do you have any questions? As an eCall expert, I would be happy to advise you personally.
I look forward to hearing from you via message or phone call.
Sign up for our emergency subscription service
Please fill out the form. We will get back to you as soon as possible to complete the registration. Thank you very much.
