Das Bild zeigt zwei Hände, die ein Handy halten. Die Linke Hand tippt auf den Bildschirm. Oberhalb der Hände sind verschieden Symbole angeordnet.

Communicate worldwide via your favourite channels

WhatsApp API, RCS, Facebook Messenger, Instagram, Telegram, Viber, email, live chat, video and more!

Do you need a channel that is only available in certain regions of the world?

Then you’ve come to the right place! We have this channel ready for you. All channels can be accessed via an API wherever possible. Do you prefer to use a web portal? No problem! You can also use the channels via a chat interface, as a customer service centre and with programmable chatbots and automated flows.

We can also connect many channels to standard platforms such as Salesforce, HubSpot, Microsoft Dynamics, Oracle Eloqua, Stripe, Adobe Commerce, ServiceNow, Shopify, ZohoCRM, Slack and others.

WhatApp Business Plattform

Send product information, pick-up notifications or appointment reminders via our web portal or API . Answer your customers’ enquiries directly in the chat or use an intelligent chatbot in between. Conduct satisfaction surveys.

Facebook Messenger

Your customers can reach you directly via your Facebook page and communicate with you via chatbot or customer centre.

Instagram Direct Messenger

Put a complete customer service solution or a chatbot behind your Instagram profile. Your customers can reach you while browsing your products and posts on Instagram.

Telegram, KakaoTalk and Line

Communicate with your customers via the encrypted Telegram channel and your branded account. Telegram is very popular in India, Brazil or Egypt, for example – if you have difficulties reaching your customers in these countries with other channels, Telegram can be a good option.

Line is the top chat app in Japan, Taiwan, Thailand and Indonesia – and we have a connection.

KakaoTalk is the top chat app in South Korea – and we also have a connection.

E-Mail Broadcasting Solution

Send high volumes of emails via our platform or accompany customers on their customer journey with personalised notifications. Use our email validation to eliminate invalid email addresses and increase the quality of your email address database.

Google’s Business Messages

Activate the chat feature directly on Google Search or Google Maps when users search for your business.

Apple Messages for Business

Allow your customers to contact you directly: from your website, search results, email or the iMessage app. With securely integrated Apple Pay.

Viber for Business

Send product information, pick-up notifications or appointment reminders via our web portal or API. Respond directly to customer enquiries in chat or use an intelligent chatbot Collect customer feedback with satisfaction surveys.

Live-Chat and Video

Integrate live chat on your website or app – via API or web portal.

Incorporate video calls into your customer journey, e.g. for authentication, anonymised video calls (market research, online, dating, etc.), candidate interviews, conferences, focus groups.

Thousands of customers rely on cooperation with F24

Kundenreferenz Logo Sanitas
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Martin Ulrich, der Experte für den SMS-Service eCall
Ali Bora - Senior 1st Level Support Manager
Paolo Pappalardo - Sales Manager
Julian Lopez arbeitet bei der F24 Schweiz AG als Key Account Manager.

Don’t miss the opportunity to revolutionise your business communication.

Get in touch with us today. Find out how simple and effective your communication can be. With us you are always one step ahead.

or call us on 41 44 787 30 70

Thank you for your interest in our other information channels

  • Please complete the web form. I will contact you shortly by telephone to discuss the next steps. You are also welcome to contact me by telephone on 41 44 787 30 70
Martin Ulrich Senior Key Account Manager

We are allways at your service

Martin Ulrich Senior Key Account Manager

Do you have any questions about eCall Business Messaging, need support for our service or would you like to receive a customised offer?