Send appointment reminders by SMS
With automatic appointment reminders via SMS, you can conveniently inform your customers and patients about upcoming appointments via SMS. Quick. Simple. Reliable.
Your advantages with appointment reminders via SMS from eCall
With appointment reminders via SMS, you strengthen customer loyalty through a valued service.
In addition, you can receive the replies of your recipients directly via our virtual mobile numbers.
- Avoid unnecessary loss of turnover
Reduce the number of missed appointments by up to 50% with automatic appointment reminders by text from eCall. This helps you optimise your appointment management and avoid loss of turnover.
- Avoid downtime
Every service provider knows the situation only too well: An appointment has been arranged, but the client doesn’t turn up. Thanks to automatic text message reminders from eCall, your working day can be fully utilised.
- Increase your customer satisfaction levels
Missing an appointment is often just as annoying for your customer as it is for you. Ultimately a new appointment data has to be found and agreed. A short text message helps keep you in your customer’s mind and has a positive effect on your customer satisfaction levels.
With SMS reminders, you can automatically remind your customers and patients of upcoming appointments and events.
Your customer/patient can only be reached on the landline? No problem! eCall sends a voice message in this case.
A service that is also extremely appreciated by older people and people with impaired vision.
► Practical text examples for appointment reminders by SMS for your doctor’s or dentist’s practice: download text templates
► Or be reminded of appointments or tasks from MS Outlook by SMS: Set up SMS appointment reminders directly from MS Outlook calendar
Reduce now-shows: Increase customer satisfaction with SMS appointment reminders.
This is how easy it is to send appointment reminders by SMS via our interfaces
You can send text message appointment reminders straight from your software solution using the eCall interfaces. As well as the easy-to-use email interfaces, you can also send your message to us via SMPP, TCP/IP, HTTP/HTTPS, WebService or per UCP. No matter which interface you choose: We will deliver your text messages worldwide using our message gateway. Text message appointment reminders can be sent automatically via eCall. You decide when and how a reminder should be sent. This automation increases your efficiency immediately.
Missed appointments result in unnecessary, expensive downtime. Thanks to automatic text message reminders from eCall, your working day can be fully utilised. You can remind your customer about appointments via a text message, simply and in good time. Your customers’ responses can simply be documented and archived. In return, your customers also benefit from the text message reminders: They feel you are communicating with them in person, and they also receive a written confirmation of time and location.
“As a dentist, it’s really irritating when my patients keep putting appointments off or miss them.
This makes extra work for me and costs me money. I have now found an easy solution with eCall.“
Dr. med. dent. Daniel Schrieber, Dentist
Application examples for SMS appointment reminders
- Reminders in the dentistry / medical area
- Confirmations of hairdressing appointments
- Reminders from garages about workshop appointments
- Town council information about waste disposal or collections
- Appointment reminders for colleagues (service technicians, field operatives)
- Collection reminders for orders in retail
- Reminders for online check-in
Just test it for free. And if you have any questions, we will be happy to assist you personally.
during office hours:
+41 44 787 30 70
Request or support
+41 44 787 30 71