Send and receive customer
information by SMS

Contact your customers using SMS messages. Fast. Easy. Straightforward.

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Send SMS messages to customers and receive replies

Whether it’s a bank, a doctor’s practice or a retail business: our SMS service is used in many industries. With eCall, we offer a simple and flexible solution for various needs to send customer information by SMS.

You will receive the responses from your customers via one of our reception numbers. Automatic reply SMS messages are also possible. Take a look at our flyer in PDF format and find the direct line to your customers.

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Swiss quality since 1992

As an innovative traditional company, we let our experience and our satisfied customers speak for us.

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Fast & reliable SMS sending

We use high-quality routes to send messages to ensure that the SMS arrive quickly and reliably.

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Simple & easy integration

Either via our easy-to-use web interface or via powerful interfaces.

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Excellent customer support

Like our solutions, our personal customer support is tailored to your needs.

From a single source: appointment reminders via SMS, collection notifications, reservation confirmations

With eCall, you have a direct line to your customers. Do you have special requests? Contact us at any time

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Appointment reminders via SMS

Reduce missed appointments by 30 to 50% by sending automatic SMS appointment reminders to your patients or clients. As a result, you will have less unwanted idle time and lost revenue. We link your software directly to our SMS gateway through the appropriate SMS interfaces. Alternatively, you can send and manage reminders directly through our web portal. eCall can also read messages to people with reduced vision as a phone call with a voice message.

Learn more about SMS appointment reminders

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SMS delivery status notifications & collection notifications

Send delivery status notifications and collection notifications to customers by SMS. In this way, you strengthen customer loyalty. In addition, you optimise your sales and inventory management processes. FInd out more about SMS delivery status notifications.

Learn more about delivery status and collection notifications

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SMS marketing | Automated birthday SMS via standing order

eCall offers versatile messaging possibilities. Achieve more attention with SMS campaigns, SMS competitions or even with SMS info services. Use the possibility to send scheduled messages automatically to your customers – for example via SMS on their birthday. eCall can also be used for high-volume communication in the field of “mobile marketing”.

Learn more about SMS marketing

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Reservation confirmations and booking confirmations via SMS

Send your guests an SMS with a reservation confirmation to their mobile phone via the eCall portal. Create custom templates and instantly save customers as contacts.

Learn more about SMS confirmations

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Search subscriptions via SMS

With an SMS search subscription, you can inform customers and visitors at lightning speed about the latest offers in the areas of real estate, cars and vehicles, auctions, job postings, but also about the availability of products on online platforms and web shops. You can send SMS with up to 1’500 characters through our interfaces.

Learn more about SMS search subscriptions

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SMS surveys

In addition to email, you can also send an SMS message to your customers via eCall. This will help you achieve a higher level of attention. Also, include a short link to your customer survey page to increase survey participation rates. Short links can be created free of charge, e.g. using Google.

Learn more about SMS surveys

Preview of the eCall Whitepaper: Strenghten your customer relationship via SMS

Strengthen your customer relationship with customer information by SMS

You don’t have to reinvent customer communication to get your customers’ attention. The desire for short, understandable messages brings a familiar technology back into focus: SMS.

Read our whitepaper to learn how to reach your customers with SMS. In addition, you will benefit from our numerous text examples and tips.

Powerful SMS API for sending customer communications

Our flexible and powerful interfaces allow you to easily connect eCall to your applications, websites or apps wheather using an email interface, SMPP, TCP/IP, HTTP/HTTPS or WebService.

View all interfaces

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Simply try it out for free. If you have any questions, we will be happy to assist you individually.

Telephone support
during office hours:

+41 44 787 30 70

Request or support
by e-mail:

[email protected]

by fax:

+41 44 787 30 71

We are allways at your service

Martin Ulrich Senior Key Account Manager

Do you have any questions about eCall Business Messaging, need support for our service or would you like to receive a customised offer?