Send and receive customer information via SMS, WhatsApp an more
Reach your customers directly on their mobile phones. Fast. Simple. Hassle-free.
Send messages to customers and receive replies
Whether you’re a bank, a doctor’s office, or a retail business: Our messaging service is used across many industries. With eCall, we offer a simple and flexible solution for various needs, enabling you to reach your customers exactly where attention is highest – on their mobile phones.
You’ll receive your customers’ replies via one of our designated numbers. Automatic reply SMS messages are also available.
Check out our flyer as a PDF and find the direct line to your customers.
All in one place:
Appointment reminders by SMS or WhatsApp, pickup notifications, reservation confirmations, mobile marketing, surveys, omnichannel communication and much more.
With eCall, you have a direct line to your customers. Do you have special requests? Contact us anytime
Appointment reminders via SMS or WhatsApp
Reduce missed appointments by 30 to 50% by sending your patients or customers automatic SMS appointment reminders. You can also do this via WhatsApp. This results in fewer unwanted downtime periods and revenue losses. We connect your software directly to our SMS gateway via the appropriate SMS interfaces. Alternatively, you can also send and manage reminders directly through our web portal. eCall can also read messages aloud to people with impaired vision via a phone call with a voice message.
Omnichannel: Customer communications and customer service via WhatsApp and SMS
Manage your customer communications centrally and reach your target audiences directly on their smartphones. Using WhatsApp, SMS and other digital channels, you can automate key processes, reduce manual effort and improve response rates and the customer experience in the long term.
SMS notifications regarding delivery status & pickup invitations
Send SMS notifications regarding delivery status and pickup invitations to customers. This strengthens customer loyalty. Additionally, you optimize your sales workflows and warehouse management processes. Learn more about SMS delivery status notifications.
Mobile Marketing
eCall offers versatile messaging options. Attract more attention with SMS campaigns, SMS contests, or SMS information services. Take advantage of the ability to automatically send scheduled messages to your customers for example, via SMS on their birthdays. eCall can also be used for high-volume communication in the field of “mobile marketing.”
Reservation confirmations and booking confirmations via SMS
Send your guests an SMS with a reservation confirmation to their cell phones via the eCall portal. Create custom templates and save customers as contacts immediately.
SMS search alerts
With an SMS search subscription, you can instantly inform customers and visitors about the latest offers in real estate, cars and vehicles, auctions, job postings, as well as product availability on online platforms and web shops. Through our interfaces, you can send SMS messages of up to 1,500 characters.
SMS Surveys
In addition to email, send an SMS message to your customers via eCall. This will help you capture more attention. Also, include a short link to the page with your customer survey to increase the survey response rate. Short links can be created for free, for example, on Google.
What our customers say about eCall
comperio.ch AG
Benno Kästli | Managing Director
“The biggest challenge for our clients and their participants is that emails are rarely read or are deleted these days. In contrast, SMS messages reach participants and are actually noticed.”
Swiss quality since 1992
As an innovative, long-established company, we let our experience and our satisfied customers speak for us.
Fast & Reliable Delivery
We use high-quality routes to ensure your SMS messages arrive quickly and reliably.
Simple & hassle-free integration
Either via our easy-to-use web interface or through powerful APIs.
Excellent customer support
Just like our solutions, our personalized customer support is tailored to your specific needs.
Strengthen your customer relationships with SMS
You don’t have to reinvent customer communication to capture your customers’ attention. The desire for short, easy-to-understand messages is bringing a familiar technology back into the spotlight: SMS. Learn more here about choosing the right SMS provider.
In our whitepaper, you’ll learn how to reach your customers via SMS. You’ll also benefit from our numerous text examples and tips.
Comprehensive SMS API for sending customer communications
With our flexible and powerful interfaces, you can easily connect eCall to your applications, websites, or apps whether via email interface, REST, SMPP, HTTP/HTTPS or WebService.
If you have any questions, we’re happy to assist you personally.
Phone support
during business hours:
+41 44 787 30 70
Inquiries or support
via email:
Contact us
by fax:
+41 44 787 30 71
