Employee communications via SMS, WhatsApp, or RCS

With our solution, you can send important information to your employees quickly and reliably via text messages: directly from your usual email program, via the portal, or through our website.

In today’s workplace, fast and targeted communication matters more than ever. With eCall, you can reach your employees in real time via SMS, RCS, or WhatsApp. Whether it’s important announcements, shift schedules, or emergency alerts: your messages are guaranteed to arrive without delay and regardless of location.

Benefit from a professional, data-protection-compliant solution that offers a high delivery rate, maximum reliability, and Swiss quality. Experience how simple and efficient modern employee communication can be!

Why SMS, RCS, and WhatsApp for your employee communication?

  • Fast delivery – SMS reaches every employee immediately, even without an internet connection.
  • Interactive features – RCS and WhatsApp enable surveys, appointment confirmations, and more.
  • Maximum reach – Whether in the office, working from home, or in the field – your message gets through.
  • High security & data protection – eCall meets the highest security standards and GDPR requirements, as well as offering
    easy integration – seamless connection to existing systems for automated notifications.

Harness the power of modern business messaging solutions to take your internal communication to the next level.
Experience efficient employee communication with eCall!

Here’s how our customers use eCall for employee communication via SMS in practice

Optimize communication in the areas of information, organization, resource planning, and coordination.

Employee information via SMS

Customer need

“The COVID-19 pandemic caught our service company completely off guard. As a result, we were unable to quickly and easily inform our employees about the latest developments and our next steps regarding COVID-19.”

– Martin Gubser, Head of HR

The Solution

eCall helps you set up a simple yet highly efficient communication channel to your employees within minutes: open an account, purchase credits, and send SMS messages. You can easily upload your contacts to our system via an Excel file and reach them via E-Mail2SMS or through our SMS portal. eCall also offers SMS alerts, e.g., for employees on on-call duty.

Scheduling with SMS Messages

Customer need

“Staff scheduling is the be-all and end-all in my restaurant. I want to be able to coordinate my employees centrally from one location. That means, in the event of a last-minute absence, I want to send a call to a specific contact list. I need to reach my temporary staff as quickly as possible to find a replacement.”

Martin Koch, Restaurateur

The Solution

With eCall’s SMS service, you can compose SMS messages on your PC, use templates, and send them to individual employees or groups of staff. This allows you to reach your temporary staff practically at the touch of a button and react flexibly when an absence looms.

Coordinate & organize employees

Customer need

“My employees are out visiting different customers all day long. To send them new assignments directly and manage their schedules efficiently, I need to reach them on a mobile device, but I don’t want to disturb them with a phone call.”

Rolf Marty, Logistics Specialist

The Solution

Through our online portal, you can send SMS messages via the internet from your computer. This allows you to reach employees who are on the go and do not have a fixed computer workstation. The SMS gateway can be integrated into your scheduling software via an interface.

Outlook Calendar Meeting Invitations

Customer Need

“Organizing meetings with busy people is becoming increasingly difficult these days. I would like to send meeting invitations directly from my Outlook calendar, regardless of which calendar my colleagues use.”

Monika Fischer, Secretary

The Solution

Using a text message from your email program, you can send meeting requests directly from your Outlook calendar or send tasks via SMS regardless of which calendar your colleagues or employees use.

Send information via fax

Customer need

“We receive and send faxes every day. Even though faxes may seem outdated, we need this medium for our customers’ orders, as well as internally for forwarding orders. Now that the analog network is about to be shut down, we urgently need a replacement solution.”

Klaus Kaufmann, Pharmacist

The Solution

With eCall, you can receive, send, and forward fax messages as emails. You can also send SMS messages via any email program, such as Outlook. Our cloud service can therefore be accessed worldwide via the internet and used with all email programs. Integration into software and business applications is handled via our fax gateway.

eCall-Berater Paolo Pappalardo

Paolo Pappalardo
Sales Manager Business Messaging
[email protected]
T +41 44 787 30 70

Do you have any questions? As an eCall expert,
I would be happy to advise you personally.

I look forward to hearing from you via email or phone

We are allways at your service

Martin Ulrich Senior Key Account Manager

Do you have any questions about eCall Business Messaging, need support for our service or would you like to receive a customised offer?