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FAQ | Frequently Asked Questions About Omnichannel Customer Support

What exactly is RCS? Rich Communication Services (RCS) is a standard for mobile messaging services in the mobile industry. A technology that was created to conquer the world of communications as the “SMS/MMS killer” and replace traditional text messaging. The next chapter has begun… Apple is opening up and with the iOS 18.1 update, RCS messaging between Apple and Android is now possible for the first time.

In today’s fast-paced business world, efficient and reliable communication is the key to success. This is where eCall comes in. As the market leader in the Swiss business messaging environment, we offer an advanced SMS gateway specifically designed to fulfil the corporate communication needs of modern businesses.

It has been 30 years since the first short message was sent. A lot has happened since then – and the short message is still popular. Whether you are a private person or a company: We show how you can benefit from SMS. “Merry Christmas”: This simple message went down in history as the first […]