Business Features
Learn more about the additional options for our eCall Business accounts. Customize your solution to fit your specific needs.
These options are available to you
Individual needs meet a wide range of customization options:
With a Business account, additional options are available to you. We offer these options exclusively to holders
of eCall Business accounts. This allows our business customers to implement their solutions individually according to their preferences.
Send SMS online with top priority
In addition to the standard higher prioritization of messages from business customers, you can select an advanced level. When SMS top priority is activated, our system processes your messages with the highest internal priority. Routing is handled exclusively through top-quality Swiss providers. This ensures that your important SMS messages reach the recipient as quickly as possible, reliably, and securely. This option is therefore very important, for example, when delivering SMS messages as part of two-factor authentication to enhance access security.
High Privacy
Activate our “High Privacy” feature to send sensitive, personal data via SMS, text-to-speech, or fax. This provides you with a professional, simple, and absolutely secure solution. After transmission, the system overwrites the message so that it can no longer be reconstructed. Furthermore, only the connection data remains visible in the log. This makes this option the ideal solution for confidential to critical content.
SLA Premium
With the Premium Service Level Agreement (SLA), we offer you 24/7 support, 365 days a year. You also receive assistance at any time via our personal and professional hotline. Furthermore, your account manager will resolve any issues quickly and effectively. This ensures you stay informed about the latest developments around the clock.
VPN Tunnel
Another business feature is the use of a VPN tunnel to our servers. This option provides maximum security for managing your account as well as for sending orders. We therefore recommend this option for the secure transmission of sensitive data.
Email Placeholder | Wildcard
This feature allows all employees with the same domain to be automatically authorized to send messages via the corresponding eCall account. To do this, you can have us activate the placeholder. All email addresses within a company typically end the same way (for Muster AG, for example, this is ‘@muster-ag.ch’). To set this up, simply insert a placeholder asterisk * in place of the employee’s name.
Custom Email Layout | White Labeling
We can also customize all email layouts sent to you by our system such as status and error messages, delivery confirmations, etc. to meet your specific requirements:
- Custom header and/or footer
- Custom design of email content
- No advertising in the header or footer
- Removal of disclaimers from incoming emails
This feature is available only to Business customers. We therefore recommend this option if automatic email processing (parsing) takes place.
Log File Delivery
The Business feature Log File Delivery offers additional options for professional monitoring and control of your eCall account. This allows you to easily archive data from the log file and analyze it in a targeted manner. The log files can also serve as a basis for invoicing your customers, for example. Daily, weekly, or monthly delivery of log files via email is possible.
SMS & Fax – Bulk Sending on Your Behalf
Simply provide us with the documents and fax numbers. We’ll take care of the rest. This makes bulk sending quick and easy. Our services: Receiving the list of numbers, the PDF, and the parameters for the transmission; setting up a test transmission to validate quality; compiling and preparing the transmission; initiating the transmission via the bulk fax gateway; sending the transmission; allowing you to specify the transmission time; logging the transmission; and delivering the invoice.
Custom Fax Cover Page
We offer our business customers the option to create their own fax cover sheet with a logo, appropriate fonts, graphics, etc., that matches your company’s branding. The cover sheet is an RTF file that you can edit yourself using Word, for example. An HTML file can also be used for this purpose.
eCall Tip: “Automatic Reply SMS”
Would you like to send automatic replies via SMS to your customers, patients, employees, etc.?
eCall handles this for you when you receive a message on a virtual mobile number rented from us. You can customize
the content of the replies to suit your specific needs.
► Please contact us; we’ll activate this feature in your account for free: [email protected] | +41 44 787 30 70 | Contact form
