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Text-to-Speech: Listen to important SMS messages over the phone

Send important messages via text-to-speech to mobile and landline phones. eCall can convert SMS messages that need to reach recipients quickly and reliably into voice messages.

Illustration eCall text to speech function with reader

Here is how eCall’s text-to-speech (TTS) works:

eCall converts the written text to speech, calls the recipient and reads out the message. Text-to-Speech SMS can be sent directly from your eCall account or via an interface (API). This feature is supported worldwide, including confirmation of receipt. You can also forward incoming SMS as a voice message via a phone call.

The system automatically detects the language of the written text and displays it in the appropriate language version: English, French, German or Italian. In addition, the High Privacy Voice function is available on request, in which all content is overwritten after processing.

Four exciting ways to use SMS-to-Voice

  • Important messages such as delivery of access codes, activation PINs, mTANs, etc. After receiving the message, you can listen to it again.
  • Urgent messages that the recipient cannot afford to miss – for example, for staff planning and coordination. If the recipient cannot be reached, the system repeats the message twice, five minutes apart.
  • In the alarm area, where technicians need to be reliably and quickly informed of critical faults or readings. Reception can be manually acknowledged.
  • This can be useful for the visually impaired as the system will call the recipient and read the message to them.
Icon eCall information

eCall tip: “Forward an SMS as a voice message via a phone call”

SMS messages received with a virtual mobile phone number rented from eCall can be converted by the system into a text-to-speech message and forwarded as a phone call to any phone number. The system automatically recognises the text in DE, EN, FR and IT and reads the message to the recipient.

This feature is ideal for use in an alerting scenario, but also where very important messages need to reach recipients quickly and reliably.

► Learn more about the possible forwarding options

SMS read aloud as a voice message for the visually impaired

Voice messages can be sent to any mobile or landline phone. The service is supported worldwide. The system calls the recipient and reads out the message. This can be useful for people with visual impairments. Once the message has been received, the message can be listened to again and receipt manually confirmed. If the recipient is not available, the system repeats the message twice, five minutes apart.

Preview of the eCall product brochure: Enterprise Messaging Solutions (SMS, fax, e-mail, push or voice message)

Find out how our SMS gateway can improve your business processes

Read aloud mTANs and other security codes

eCall also sends mTANs as text-to-speech on request. For 2-step authentication, confidential information such as mobile transaction numbers or access codes can also be sent as a voice message over the phone.

Two key advantages of voice messages:

A call always reaches its destination. Text messages may be delayed on international routes depending on the operator and the recipient’s country..

► We are the only provider to protect voice messages with an additional security feature. With the High Privacy Voice option, the system overwrites the message so that it cannot be reconstructed after it has been sent.

eCall saves the landline SMS

From 1 July 2018, it will no longer be possible to send and receive text messages to fixed network numbers. Swisscom has discontinued the “SMS to fixed network” service. Receiving an SMS on a fixed network number is now only possible if the message is sent directly to a mobile number – or if it is sent via eCall.

With the eCall SMS-to-speech service, you can still send SMS messages to landline phones. The system recognises if the recipient is a landline number and delivers the message as an audio message. SMS messages from technical devices (such as sensors, modems, etc.) can also be received by eCall and forwarded accordingly.

Try it for free. If you have any questions, please contact us.

Telephone support
during office hours:

+41 44 787 30 70

Request or support
by e-mail:

[email protected]

Contact
by fax:

+41 44 787 30 71

We are allways at your service

Martin Ulrich Senior Key Account Manager

Do you have any questions about eCall Business Messaging, need support for our service or would you like to receive a customised offer?