Your reliable fax service for
the secure HIN world

With guaranteed data storage in Switzerland.
For hospitals, laboratories and medical practices.

Only for you as an HIN customer

In cooperation with Health Info Net AG, we offer you with eCall an ideal fax-to-mail and mail-to-fax service.

eCall is integrated into the HIN platform for the secure and privacy-compliant exchange of electronic information. Your data is completely encrypted and cannot be read or manipulated by third parties.

You can keep your old fax number or use one or more personal fax numbers that we provide.

Illustration eCall privacy and data security

Overview of our eCall accounts: Prepaid and Business

We offer two different account types. For a low volume of sending and receiving, a prepaid account is recommended.
For larger volumes and individual additional options, a business account is suitable.

OptionsPrepaid accountBusiness account
Special offer50% discount on the starter package100 eCall points free of charge
Points purchasingOnline ShopMonthly billing
Written contractNoYes

This is how it works: your step-by-step guide

1) Open an eCall account

2) Purchase points or conclude a contract

3) Rent fax number to receive* or redirect old number**

4) Sending and receiving fax messages

Icon eCall information

* Rent a personal fax number

To be able to receive fax messages, we offer you the possibility to rent one or more fax numbers with a few clicks. In our online platform you simply select a number and activate it. This will take you less than a minute.

** Keep your old fax number and redirect to eCall

If you already have a fax number and want to keep it, you can simply forward your number to eCall. You can find out how to set up call forwarding from your personal provider SwisscomSunriseUPC

If you have any questions, we will be happy to help you at any time: +41 (0)44 787 30 70 | [email protected]

Your benefits at a glance

Illustration eCall privacy and data security


Secure data storage in Switzerland, strong encryption.

Illustration Worldwide routing for highest delivery rates


99.9 % availability through two redundant independent data centres.

Illustration IT support

24/7 support

Personal and competent round the clock service from Switzerland.

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Over 30 years of experience

eCall is a service provided by F24 Schweiz AG (formerly Dolphin Systems AG) from Wollerau. We are proud of our over 30 years of experience in the Swiss IT market and online fax business. In cooperation with Health Info Net AG, F24 Switzerland offers a comprehensive fax service specifically for the healthcare sector.

Customer Reference Logo University Hospital Balgrist
Customer reference logo University Hospital Zurich
Customer reference logo Hospital Wallis
Customer reference logo Hirslanden Klinik St. Anna
Customer reference logo University Hospital Basel
Customer reference logo Helsana

We are allways at your service

Martin Ulrich Senior Key Account Manager

Do you have any questions about eCall Business Messaging, need support for our service or would you like to receive a customised offer?