Business features

Find out more about the additional options for our eCall business accounts. Customise your solution to meet your individual needs.

Illustration of eCall additional options

These options are available

Individual needs meet a wide range of design options: With a Business Account you have many additional options at your disposal. We offer these options exclusively to eCall Business Account holders.

This means that our business customers can implement their solutions according to their own requirements.

Icon eCall SMS dispatch with high priority

Send SMS messages online with the highest priority

In addition to the higher priority given to business messages, you can choose an even higher level. With SMS Top Priority, our system processes your messages with the highest internal priority. Routing is done exclusively via top Swiss providers. This ensures that your important SMS messages reach their recipients quickly, reliably and securely. This is essential, for example, when text messages are used as part of two-factor authentication to increase access security.

High Privacy

Activate our High Privacy feature to send sensitive personal data by SMS, text-to-speech or fax. This gives you a professional solution that is easy to use and offers complete data security. Once sent, the system overwrites the message so it cannot be reconstructed. Only the connection data remains visible in the log. This option is ideal for confidential to critical content.

Icon eCall High Privacy
Icon eCall 24/7 Service Level Agreement Premium

SLA Premium

The Premium Service Level Agreement (SLA) provides support 365 days a year, 24 hours a day. You can contact the personal and professional hotline for assistance at any time. Your account manager will resolve any issues quickly and appropriately. You will be kept informed of the status of your account around the clock.

VPN-Tunnel

Another business feature is the use of a VPN tunnel to us. This option provides maximum security for managing your account and sending orders. We recommend this option for secure data transmission of sensitive content.

Icon eCall VPN tunnel
Icon eCall e-mail placeholder

E-mail wildcard

This feature allows all employees with the same domain to be automatically authorised to send messages via the corresponding eCall account. You can request the activation of a wildcard. All e-mail addresses in a company usually end in the same way (in the case of Muster AG, for example, this would be ‘@muster-ag.ch’). Simply replace the employee’s name with an asterisk *.

Custom e-mail layout | white labeling

We can design all the layouts of the emails sent to you by our system, such as status and error messages, acknowledgement of receipt, etc., according to your individual requirements:

  • Own header and/or footer
  • Free design of the e-mail content
  • No advertising in header and footer
  • Deleting of disclaimers from incoming e-mails

This feature is only available to business customers. We recommend this option if you have automatic processing (parsing) of emails.

Icon eCall e-mail layout
Icon eCall Logbook

Log file delivery

The Send Log File Business feature provides further options for professional monitoring and control of your eCall account. Logged data can be easily archived and analysed with more precision. The log files can also be used as a basis for invoicing your customers. Log files can be emailed on a daily, weekly or monthly basis.

Mass fax mailings

All you need to do is send us the documents and fax numbers. We’ll do the rest. This makes mass fax mailings simple and fast. Our services: receipt of the list of numbers, PDF and parameters for the mailing, test mailing to check quality, compilation and preparation of the mailing, activation of the mailing via the Mass Fax Gateway, sending, definition of your desired mailing time, mailing log and invoicing.

Icon eCall Fax mass sending on demand
Icon eCall Fax

Customised fax cover sheet

We offer our business customers the option to create their own fax cover sheet with logo, matching fonts, graphics, etc., based on their corporate design. The cover sheet is in RTF format and can be edited i.a. in Word. HTML format can also be used.

Icon eCall information

eCall tip: «Automatic reply SMS»

Do you want to send automatic reply SMS messages to your customers, patients or employees? eCall does this for you when you receive a message on a virtual mobile phone number rented from us. You can customise the content of the replies to suit your needs.

► Please contact us, we will activate the feature in your account for free: [email protected] | +41 44 787 30 70 | Contact form

May we advise you personally? We look forward to meeting you!

Phone
+41 44 787 30 70

Fax
+41 44 787 30 71

We are allways at your service

Martin Ulrich Senior Key Account Manager

Do you have any questions about eCall Business Messaging, need support for our service or would you like to receive a customised offer?