Visualisation of digital customer communication via smartphone, using icons for messaging via WhatsApp, security and mobile services

Communicate with customers via WhatsApp, SMS and other channels

Manage your customer communications centrally and reach your target audiences where they respond best: on their smartphones. With WhatsApp, SMS, and other digital channels, you can efficiently automate key communication processes. This reduces effort, increases response rates, and improves the customer experience in the long term.

Symbol, das eine blaue hierarchische Struktur mit einem Quadrat oben zeigt, das durch Linien mit drei Personen darunter verbunden ist und die Organisationsstruktur oder das Teammanagement darstellt.

WhatsApp Campaigns & Newsletters

Automate campaigns, appointment reminders, onboarding, contract renewals, and payment reminders with WhatsApp, SMS, and centralized omnichannel communication. This allows you to reach your target audiences directly, reduce manual effort, and make your customer communication significantly simpler and more effective.

Zwei sich überlappende Sprechblasen, eine blaue und eine schwarze, auf hellem Hintergrund, die eine Unterhaltung oder Kommunikation darstellen.

Omnichannel
Customer Support & Service

Manage your customer service centrally via WhatsApp Business, SMS, email, and voice. Capture service requests in a structured way, automate status updates, and relieve your support and service teams with a professional omnichannel solution.

Ein dunkles Handsymbol mit nach oben gerichteter Handfläche und einem kleinen blauen Zahnrad darüber symbolisiert Service oder technische Unterstützung.

WhatsApp Business API

The WhatsApp Business API is a central component of modern customer communication. It helps businesses of all sizes communicate with customers securely, automatically, and in compliance with regulations. As an official tech provider, we’re happy to support you in this process.

eCall Experte Martin Ulrich

Martin Ulrich
Senior Key Account Manager Business Messaging
[email protected]
T +41 44 787 30 70

Do you have questions about our WhatsApp solutions? I’d be happy to assist you personally.

Foto von Natalie Wieser, Product Manager Omni-Channel, F24 Schweiz

Natalie Wieser
Product Manager Omnichannel
[email protected]
T +41 44 787 30 70

Do you have questions about our WhatsApp solutions?

I will be happy to assist you personally and provide tailored advice.

Thank you very much for your interest in our omni-channel platform

  • Please fill in the online form. I will contact you by phone shortly to discuss the next steps. You are also welcome to call me on +41 44 787 30 70.
Photo with Natalie Wieser, Omni-Channel Product Manager, F24 Switzerland

We are allways at your service

Martin Ulrich Senior Key Account Manager

Do you have any questions about eCall Business Messaging, need support for our service or would you like to receive a customised offer?