Send WhatsApp newsletters to your customers

Send targeted promotions to the right people: Vouchers, discount codes, limited time offers, deals and promotions – through a single, centralised channel.

iPhone, das auf dem Bildschirm den Text zu einer Sommeraktion zeigt.

Welcome to the world of effective customer communication with WhatsApp

WhatsApp gives you a direct, personal and innovative channel to your customers. WhatsApp newsletters work just like email newsletters. You use our platform to send messages to multiple recipients at the same time – with your logo and images, documents or videos. WhatsApp messages are far more successful than emails: They are read far more often than emails. And you can instantly see how many recipients have actually opened your WhatsApp message → Find out all the details in our blog article.

Open rate

Users in Switzerland

Click-through rate

active users worldwide every day*

Focus on your campaigns – we handle the technical complexities

Managed onboarding – Our experts will guide you every step of the way, setting up the platform and business account for you. We help you create your first newsletters as WhatsApp templates with text and images, and work with you to customise the automated dialogue through the channel when customers want to sign up.

    • Opt-in and opt-out of your customers complies with the latest Swiss legal standard. Your customers can subscribe and unsubscribe themselves via QR code or link.

    • Extensive statistics and tracking features provide detailed insight and analysis of user behaviour and performance.

    • You get a powerful campaign portal with an optional multi-lingual chat bot with customisable text.

    • Mobile number – you can book as many mobile numbers as you like with us without having to deal with a telecom provider.

    • The prices for sending messages and communicating with your customers are fair and attractive.

    It’s so easy for your customers to sign up for the WhatsApp newsletter

    To start the registration process, provide your customers with a web link or QR code that can be easily scanned with a mobile phone.

    • Customers are then guided through the legal aspects such as the terms and conditions and general terms of use as well as the legally binding opt-in and welcome.

    • You can now ask customers for further information. These can be customised according to your requirements.

    • And the registration is complete. You can send messages until the customer unsubscribes (opt-out).

    Das Bild zeigt den Bildschirm eines iPhones, auf dem der Anmeldeprozess für einen WhatsApp-Newsletter zu sehen ist.

    Practical examples of how your business can use WhatsApp for promotions

    Save your customers time and effort by eliminating the need to switch between WhatsApp and other apps or websites. Now customers can discover products or find out about offers all in one conversation.

    Offer limited time offers

    Advertising messages on WhatsApp are ideal for campaigns with limited time offers. It gives your message the attention it needs. They create a sense of urgency and ensure that your customers don’t lose sight of the limited time offer.

    iPhone, das auf dem Bildschirm den Text zu einem Promotionsangebot in WhatsApp zeigt.
    iPhone, das auf dem Bildschirm den Text mit einer Einladung zu einem Event in WhtasApp zeigt.

    Inform customers of important events

    All customers like to receive personalised and exclusive information. WhatsApp is ideal for informing your target group about special events such as an “open day”, all kinds of celebrations such as anniversaries or a branch opening and combining them with an incentive for customers to enjoy.

    Send promotions relevant to holidays

    Make sure your promotions stand out during busy shopping periods such as Black Friday, summer sales, Christmas and more. With WhatsApp promotions, you can reach your customers directly and effectively without getting lost in the shuffle of marketing messages. Our WhatsApp solution will help you stand out from the crowd and make it easier for your customers to discover and take advantage of your offers.

    iPhone, das auf dem Bildschirm den Text zu einer Sommeraktion zeigt.
    Das Bild zeigt ein iPhone Display mit einem WhatsApp-Newsletter mit dem Thema neue TV Geräte im Geschäft.

    Recommend products that your customers might like

    Inform your customers about products they may like because they have already bought them from you or because of their browsing behaviour. You can send product lists with details and additional information to make product selection more attractive and easier than ever.

    Give discounts for special occasions

    Send personalised messages for special occasions such as birthdays, anniversaries and any other important dates for your customers. These are great opportunities to send memorable promotional messages to your customers and show your appreciation.

    Das Bild zeigt ein iPhone Display mit einem WhatsApp-Newsletter mit dem Thema Geburtstags-Gutschein für einen Kunden.

    The future of customer communications has arrived.

    Improve the customer journey with effective communications. You have the freedom to create tailored and creative campaigns. Once customers have opted in to receive promotional messages via a WhatsApp newsletter, you can start creating exciting promotional messages right in their inbox. Promote your products through WhatsApp and let customers discover your products directly in the app.

    Martin Ulrich Senior Key Account Manager

    Martin Ulrich
    Senior Key Account Manager
    Business Messaging
    [email protected]
    T 41 44 787 30 70

    Want to try sending newsletters with WhatsApp?

    I look forward to receiving your message or call and will be happy to advise you personally.

    You might also be interested in this:

    WhatsApp newsletter – customer communication redefined

    WhatApp Logo in grün

    * Data on the use of WhatsApp from de.statista.com, pc3.de and mailchimp.com

    Thank you for your interest in receiving the WhatsApp newsletter

    • Please fill out the web form. I will contact you shortly by phone to discuss the next steps. You can also contact me by telephone on 41 44 787 30 70
    Martin Ulrich Senior Key Account Manager

    We are allways at your service

    Martin Ulrich Senior Key Account Manager

    Do you have any questions about eCall Business Messaging, need support for our service or would you like to receive a customised offer?