Das Bild zeigt zwei Hände, die ein Handy halten. Die Linke Hand tippt auf den Bildschirm. Oberhalb der Hände sind verschieden Symbole angeordnet.

Communicate around the world on your favourite channels

WhatsApp API, RCS, Facebook Messenger, Instagram, Telegram, Viber, email, live chat, video and more!

Need a channel that is only available in certain regions of the world?

Then you’ve come to the right place! We have this channel ready for you. All channels are accessible via an API wherever possible. Prefer to use a web portal? No problem! You can also use the channels via a chat interface, as a customer service centre and with programmable chatbots and automated workflows.

We can also connect many channels to standard platforms such as Salesforce, HubSpot, Microsoft Dynamics, Oracle Eloqua, Stripe, Adobe Commerce, ServiceNow, Shopify, ZohoCRM, Slack and more.

WhatApp Business Plattform

Send product information, collection notifications or appointment reminders via our web portal or API. Answer your customers’ questions directly in chat or use an intelligent chatbot in between. Conduct satisfaction surveys.

Facebook Messenger

Your customers can reach you directly through your Facebook page and communicate with you through a chatbot or customer centre.

Instagram Direct Messenger

Put a full customer service solution or chatbot behind your Instagram profile. Your customers can reach you while browsing your products and posts on Instagram.

Telegram, KakaoTalk and Line

Communicate with your customers using the encrypted Telegram channel and your branded account. Telegram is very popular in India, Brazil or Egypt for example – if you are having trouble reaching your customers in these countries with other channels, Telegram can be a good option.

Line is the top chat app in Japan, Taiwan, Thailand and Indonesia – and we have a connection.

KakaoTalk is the top chat app in South Korea – and we are connected there too.

E-Mail Broadcasting Solution

Send high volumes of emails through our platform or guide customers through the customer journey with personalised notifications. Use our email validation service to eliminate invalid email addresses and increase the quality of your email database.

Google’s Business Messages

Enable chat directly on Google Search or Google Maps when people search for your business..

Apple Messages for Business

Let your customers contact you directly from your website, search results, email or the iMessage app. Securely integrated with Apple Pay.

Viber for Business

Send product information, collection notices or appointment reminders via our web portal or API. Respond directly to customer queries in chat or use an intelligent chatbot Gather customer feedback with satisfaction surveys.

Live-Chat and Video

Integrate live chat into your website or application via API or web portal.

Integrate video calls into your customer journey, e.g. for authentication, anonymised video calls (market research, online, dating, etc.), candidate interviews, conferences, focus groups.

Thousands of customers rely on cooperation with F24

Customer reference logo Novartis
Kundenreferenz Logo UBS
Logo Schweizerische Post
Kundenreferenz Logo Universitätsspital Zürich
Kundenreferenz Logo Migros
Kundenreferenz Logo SBB
Martin Ulrich, der Experte für den SMS-Service eCall
Ali Bora - Senior 1st Level Support Manager
Paolo Pappalardo - Sales Manager
Julian Lopez arbeitet bei der F24 Schweiz AG als Key Account Manager.

Don’t miss the opportunity to revolutionise your business communications.

Get in touch with us today. Find out how easy and effective your communications can be. We can keep you one step ahead.

or call us on 41 44 787 30 70

Thank you for your interest in our other information channels

  • Please complete the web form. I will contact you shortly by telephone to discuss the next steps. You are also welcome to contact me by telephone on 41 44 787 30 70
Martin Ulrich Senior Key Account Manager

We are allways at your service

Martin Ulrich Senior Key Account Manager

Do you have any questions about eCall Business Messaging, need support for our service or would you like to receive a customised offer?