Send and receive customer information
by SMS
Address your customers with SMS messages. Quickly. Simple. Uncomplicated.
Send SMS messages to clients and receive replies
No matter whether it’s a bank, a doctor’s practice or a retail business: Our SMS service is used in many industries. With eCall, we offer a simple and flexible solution for sending customer information via SMS for various needs.
You will receive the responses from your customers via one of our reception numbers. Take a look at our flyer as a PDF and find the direct line to your customers.
Swiss quality since 1992
As an innovative traditional company, we let our experience and our satisfied customers speak for us.
Fast & reliable SMS sending
We send via high-quality routes so that your SMS also arrive quickly and reliably.
Simple & easy integration
Either via our easy-to-use web interface or via powerful interfaces.
Excellent customer support
Our personal customer support, like our solutions, is geared precisely to your needs.
Strengthen your customer relationship with customer information via SMS
You don’t have to reinvent customer communication to get your customers’ attention. The desire for short, understandable messages is bringing a familiar technology back into focus: SMS.
In our whitepaper you will learn how to reach your customers with SMS. In addition, you will benefit from our numerous text examples and tips.
From one source: appointment reminders via SMS, collection invitations,
reservation and booking confirmations
With eCall, you have a direct line to your customers. Do you have special requests? Contact us at any time
Appointment reminders via SMS
Reduce failed appointments by 30 to 50% by sending your patients or customers automatic appointment reminders by text. This leads to less unwanted idle time and lost turnover for you. We link your software directly to our text gateway using appropriate text interfaces. Alternatively, you can also send and manage reminders via our web portal. eCall can also read out a spoken message to people with impaired vision as a phone call.
SMS delivery status notifications & collection invitations
Send delivery status notifications via SMS as well as collection invitations to customers. In this way, you strengthen customer loyalty. In addition, you optimise sales processes and your warehouse management processes. Learn more about SMS delivery status notifications.
SMS marketing
eCall offers versatile messaging possibilities. Achieve more attention with SMS campaigns, SMS competitions or SMS information services. eCall can also be used for high-volume communication in the field of mobile marketing.
Reservation confirmations and booking confirmations via SMS
Send your guests an SMS with a reservation confirmation to their mobile phone via the eCall portal. Create individual templates and immediately save customers as contacts.
Search subscriptions via SMS
With an SMS search subscription, you can inform customers and visitors at lightning speed about the latest offers in the areas of real estate, cars and vehicles, auctions, job advertisements and also about the availability of products on online platforms and webshops. You can send SMS with up to 1,500 characters via our interfaces.
SMS surveys
In addition to the e-mail, you can also send an SMS message to your customers via eCall. This way you will achieve a higher level of attention. Also include a short link to the page with your customer survey to increase the participation rate of the survey. Short links can be created free of charge, e.g. on Google.
Extensive SMS API
Our flexible and powerful interfaces allow you to easily connect eCall to your applications, websites or apps. Whether via email interface, SMPP, TCP/P HTTP/HTTPS WebService or UCP.
Just test it for free. And if you have any questions, we will be happy to assist you personally.
Telephone support
during office hours:
+41 44 787 30 70
Request or support
by e-mail:
Contact
by fax:
+41 44 787 30 71