RCS – Rich Communication Standard will soon be available to our customers
Take advantage of this opportunity and position yourself in our early adaptor list. As soon as the new RCS technology is ready for you, you can get started without losing time.
Are you ready for RCS – the new generation of text messaging?
The technology RCS “Rich Communication Standard” will sooner or later replace the good old SMS. eCall also relies on the new standard and has therefore started the development of a client in its “programming forge”. RCS will soon be available to our customers as a new communication channel in our portal.
Especially in the area of customer communication, RCS opens up countless new possibilities. Reservations, advice, sales, support or confirmations can be handled directly in the chat dialogue. But this is only part of the existing potential. Companies from every industry can rejoice that business messaging is moving up to the next dimension.
Great benefits for companies and customers through RCS
The new channel in marketing is a win-win situation for companies and their customers in their mobile communication. For example, a hotel guest with a room reservation can talk to the receptionist before arriving, choose breakfast, make reservations in the restaurant, order food or drinks, take another look at pictures of their room, etc. Soon, purchases will also be possible directly in the chat channel, including payment options, and much more.
Additional virtual sales market for business messaging with still undreamt-of potential
This is not only an exciting communication channel, but also an additional lucrative sales market that has great potential. This type of customer communication can certainly be classified as conversational marketing, a trend in online marketing. Intelligently set up, with man and bot power, your customers and leads can contact you exactly when it suits them best.
RCS is much more then a messenger app
The Rich Communication Standard RCS is not just a new messenger service like WhatsApp.
As the name suggests, it is a standard identical to SMS (Short Message Service).
Your advantages with RCS
Only one mobile phone number is required. RCS is functional without additional installation of applications.
The sender is branded and verified, with company logo. This generates trust with your target group and increases the response and interaction rate.
No longer can only simple characters be sent, but also image files, gifs, video, streams, audio files, etc.
For more information and questions, please do not hesitate to contact us personally.
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