Capture guest contact details using QR codes by SMS

The relaxation of the coronavirus lockdown decided by the Federal Council is tied to a corresponding protection concept for companies. The traceability of contacts in the event of suspected coronavirus infection and the warning of any affected individuals play a central role here.

Quickly capture your guests’ and customers’ contact information with suspected COVID-19 by SMS. With our SMS service, you can record the contact details and forward them to the cantonal authorities if necessary. Without an app or additional programs.

Quick and easy data collection from guests and customers – without an app.

A protection concept is still required for all publicly accessible facilities and businesses as well as for events. This must ensure the tracing of close contacts

(contact tracing) if both the distance (1.5 metres) and the protective measures cannot be maintained. For example, contact tracing is used in the following areas:

• Restaurants: Guest registration in restaurants and bars (protection concept of Gastrosuisse)
• Disco/night clubs: recording visitor numbers
• Village shops and stores: customer contact information
• Church events/worship services: gathering participants’ contact data

• Casinos
• Amusement parks and animal parks
• Zoos and botanical gardens
• Swimming pools and wellness centres

1. Customers scan QR code with their smartphone

We provide you with a personal QR code, which you print out and place in a clearly visible position in your restaurant, shop or business.

Scanning the QR code will trigger an SMS message to your virtual mobile number. By sending the SMS message, your customers regsiter for the SMS information service.

→ Most smartphones already have a QR code-scanning feature built in to the camera, so no extra app is required. As an alternative to the QR code, your customers can also manually send an SMS message to your virtual number.

2. Registrations are collected in the logbook

In the logbook on the eCall portal you can see the registrations for your SMS info service – sortable in chronological order. In this way, you always have an overview of who has visited your establishment. And after two weeks – as per the protection policy – you can simply delete the data with a single click.

3. In the case of an outbreak:
Export the contact list and send it to the authorities

In the event of a suspected coronavirus infection, you can inform your guests in the relevant time window in a targeted and simultaneous manner. This way you can reach affected groups at lightning speed. If necessary, you can simply export the contact details and forward them to the cantonal authorities.

→ Tip: With Mail2SMS you can even conveniently send an SMS message to groups from your e-mail program.